WE ARE Wave Call Center
Wave Call Center established in 2018 as a very dynamic, efficient and proactive business solutions provider. We provide a Call Center Outsourcing Solution to serve as your own team of Customer Service, Telesales or Telemarketing for your Company. We are here for you to support you to take your business to the next level and also to precede your business easily and more efficiently.
We participate only in markets where we can make a significant contribution and Sculpts our fingerprint with remarkable achievements. We participate only in markets where we can make a significant contribution and Sculpts our fingerprint with remarkable achievements.
We don’t sell our services instead we partner with our clients to enable them to shape up their business by tackling today's most critical issues and conflicts to a new area of more organized , accessible , utilize data and reports that will maximizes profit.
We act with honesty, integrity, and fairness, we are reliable to deal with and value trust and confidence placed in us We participate only in markets where we can make a significant contribution and Sculpts our fingerprint with remarkable achievements.
With the latest high-end servers, cutting-edge customer management systems, advanced power management technology, redundant data storage and fully networked and internet ready workstations, Wave Call Center is built on a solid foundation.
Chief Executive OfficerAyman Fouad
Ayman Fouad is the Chief Executive Officer at Wave Company . He enjoys more than 32 years of experience in IT Sector for in (Arab Academy for Science, Technology & Maritime Transport), and Pharmaceutical Sector as a supply chain manager
Business Process Outsourcing
Our outstanding solutions are ideally suited to meeting the needs of your business; we are providing end to end solutions and services designed to enhance your business operations via a long term partnership with Wave Call Center.
Talent Acquisition & recruitment
Talent acquisition & recruitment are essential if organizations are to meet their business objectives. They need the top talent, in the right role, at the right time to innovate, grow, launch new products or simply compete and survive.
Training & Development Services
In order to maintain a competitive edge in the marketplace, your company must invest in the training and development of your employees. Strengthen your organization through employee development. We can fulfill all of your employee training needs in three key areas
- Culture and Emerging Topics
We can help your organization with attrition reduction, setting up a new call center
- project management and implementation
- performance improvement
- technology solutions
- process improvement
- training development
- workforce & capacity planning
One of the benefits of cloud computing is increased efficiency; services are rapidly deployed and ready for use in a matter of minutes versus the weeks or months it traditionally takes. But there is more to cloud computing than just getting your computer resources, storage capacity or application as a service within minutes. Based on personal experience with cloud customers, here are the top five business benefits beyond efficiency. Business agility - New Business Models - Less Operational Issues - Better Use Of Resources - Less Capital Expenses
CRM solutions increase your profitability by streamlining administrative processes in your sales, marketing, and service divisions, and letting you focus on building and maintaining the customer relationships that matter. A strong CRM solution is a multifaceted platform where everything crucial to developing, improving, and retaining your customer relationships is stored. Without the support of an integrated CRM solution, you may miss growth opportunities and lose revenue because you’re not optimizing your operating processes .
Telecom industry hidden
FMCG Industries hidden
Real Estate Sector
Electronics & Home Appliances
khaled elsaied Business Development Director
Mohamed Sabry El Sabagh
Customer Care Director
Amany samir Human Resources manager
Career advancement at Wave Call Center encompasses everything you do from the time you begin your career to the time you retire. Advancement for some people means climbing the corporate ladder until you reach the executive suite. Whatever career advancement means to you, Wave Call Center is where you will find the resources to help you achieve it.
- We work together fast and effectively, our common objective is to be an ADMIRED company.
- We are passionate about exceeding customer expectations.
- We create and deliver new product & services and ways of working that delight our customers.
- We bring energy and passion to work and always aim to beat the competition.
- We work across Wave Call Center to achieve the best outcome for customers, employees and our partners.
- In Wave Call Center we strongly believe that people are the most important asset for our organization. We should make the most of the full range of our people. That’s why Wave Call Center is keen to attract and retain the right skills, the best minds, all the required resources.
- We have a unique "can-do" culture: Our success comes from the outstanding people that make it happen for our customers every day.
- We engage the right people to deliver quick solutions.
- In Wave Call Center we strongly believe in Diversity and Inclusion
In Wave Call Center the Career Path Is Crucial to Guide Employee Development.